Registered Sales Assistant Resume Guide
Registered sales assistants help customers find the products they are looking for, process payments and provide customer service. They also keep track of stock levels and restock shelves as needed.
Your sales and customer service skills make you a great fit for any retail setting. But hiring managers don’t know who you are, so to introduce yourself to them, write a resume that highlights your abilities and accomplishments.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Registered Sales Assistant Resume Sample
Jaeden Veum
Registered Sales Assistant
[email protected]
497-829-0273
linkedin.com/in/jaeden-veum
Summary
Driven and professional Registered Sales Assistant with 5+ years of experience in the financial industry. Supported clients with their investments and provided excellent customer service to ensure client satisfaction. Achieved a 98% retention rate for investment portfolio at XYZ, ensuring that all customers were kept up-to-date on market changes and trends. Proven success in developing relationships with key stakeholders and providing advice regarding investments based on current economic conditions.
Experience
Registered Sales Assistant, Employer A
Sioux Falls, Jan 2018 – Present
- Successfully handled financial transactions with customers, processing over 100 payments per day and achieving a 97% accuracy rate in cash handling.
- Structured sales plans for multiple departments, generating an additional $13,000 in revenue each month through the implementation of new strategies.
- Updated customer records accurately on a daily basis to ensure data integrity; increased database size by 22%.
- Represented the company at various trade shows and networking events across five states; achieved 10+ new partnerships within three months following the launch of initiatives shared during these events.
- Revised pricing structures based on current market trends leading to an 8% increase in overall sales volume annually.
Registered Sales Assistant, Employer B
Huntsville, Mar 2012 – Dec 2017
- Facilitated the sales of over $100,000 worth of products each month to customers while providing excellent customer service.
- Optimized stock levels by accurately forecasting demand and adjusting orders accordingly; saved 8% in inventory costs per quarter.
- Efficiently processed payments from cash, credit cards and electronic transfers for merchandise purchases; achieved a 99% accuracy rate on transactions.
- Reconciled all daily sales with receipts, ensuring that the correct amount was received for every transaction; reduced discrepancies by 10%.
- Reduced losses due to product damage or theft through careful verification process at checkout points; minimized shrinkage by 20%.
Skills
- Sales Techniques
- Point of Sale Systems
- Cash Handling
- Merchandising
- Upselling
- Data Entry
- Market Research
- Product Knowledge
Education
Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011
Certifications
Series 7 Exam
Financial Industry Regulatory Authority (FINRA)
May 2017
1. Summary / Objective
A resume summary/objective for a registered sales assistant should highlight your ability to provide excellent customer service, process transactions quickly and accurately, and maintain up-to-date knowledge of the products you are selling. Include any relevant certifications or qualifications that demonstrate your commitment to professional development in this field. You could also mention how you have exceeded sales targets at previous positions or helped customers find exactly what they were looking for.
Below are some resume summary examples:
Reliable and detail-oriented registered sales assistant with over five years of experience in the financial services industry. Successfully managed portfolios for high net worth individuals and institutional clients while adhering to strict compliance regulations. Experienced in providing customer service, conducting research on stocks and bonds, processing trades, and building client relationships. Committed to helping clients achieve their financial goals through sound investments decisions.
Professional registered sales assistant with 5+ years of experience in financial services. Skilled at handling customer inquiries and working closely with the broker-dealer to ensure compliance with SEC regulations. At XYZ, handled accounts for over 200 customers while implementing a tracking system that improved efficiency by 20%. Received awards from management for outstanding performance and consistently met or exceeded monthly goals.
Determined registered sales assistant with over 10 years of experience in the financial services industry. Possess strong analytical and problem-solving skills, excellent communication abilities, and a proven ability to build relationships with customers. At XYZ Bank, consistently achieved monthly goals for customer acquisitions while providing outstanding service and support that resulted in high levels of customer satisfaction ratings.
Well-rounded registered sales assistant with 7+ years of experience providing customer service and administrative support to a team of financial advisors. At XYZ, maintained client portfolios worth over $50 million while meeting individual goals for total assets under management. Looking to apply my background in securities compliance and account opening at ABC Financial Services where I can help the company reach its growth targets.
Seasoned registered sales assistant with 5+ years of experience in the financial services industry. Skilled at providing customer service, executing trades and processing paperwork for clients. At ABC Company, handled client accounts worth over $10 million dollars while maintaining a high level of accuracy and professionalism. Possesses FINRA Series 7 & 63 licenses as well as an Insurance License.
Hard-working and detail-oriented registered sales assistant with 5+ years of experience providing support to financial advisors. Track record of ensuring accuracy and compliance in the preparation of client documents, processing transactions, and managing customer accounts. Seeking a role at ABC Financial Services to leverage knowledge in securities regulations and client service best practices.
Energetic and reliable registered sales assistant with 7+ years of experience in customer service and financial services. Possesses an Associate’s degree from ABC University, Series 6 & 63 securities licenses, and a Life & Health Insurance license. Seeking to bring strong organizational skills and superior problem-solving abilities to ABC Firm’s team as the next Registered Sales Assistant.
Proficient registered sales assistant with 5+ years of experience in the financial services industry. Seeking to join ABC Corp and make a positive contribution by leveraging extensive knowledge in trading, customer service, portfolio management, and compliance regulations. At XYZ Corp achieved an average annual growth rate of 87% for client portfolios—the highest at the firm.
2. Experience / Employment
The work history/experience section should be written in reverse chronological order, meaning your most recent job is listed first. Stick to bullet points when describing what you did; this makes it easier for the reader to take in the information quickly.
When writing out each point, provide detail and quantifiable results where possible. For example, instead of saying “Assisted customers with their purchases,” you could say “Provided friendly customer service assistance on a daily basis resulting in an average 10% increase in sales.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Assisted
- Processed
- Monitored
- Resolved
- Recorded
- Generated
- Reconciled
- Analyzed
- Updated
- Managed
- Scheduled
- Tracked
- Communicated
- Negotiated
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Coordinated
- Demonstrated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Monitored customer order and inventory levels for over 300 products, ensuring that shelves were kept stocked at all times; decreased back-order incidents by 20%.
- Analyzed sales data to identify trends in customer purchasing behavior, successfully increasing sales of high-margin items by $4,000 per month.
- Mentored new staff members on store policies and procedures; trained eight employees within one year with a 100% retention rate afterwards.
- Tracked monthly performance metrics such as customer service ratings & returns processing time while consistently achieving 95+% satisfaction scores from customers surveyed during the quarter.
- Reliably handled cash transactions totaling up to $20,000 daily without any discrepancies or security issues; processed payments quickly & accurately with minimal errors reported every month (0%).
- Improved customer satisfaction ratings by 20% through attentive customer service and product knowledge; consistently achieved outstanding feedback from customers.
- Accurately processed over 100 orders per day, ensuring all payments were collected in a timely fashion and that delivery schedules ran smoothly.
- Spearheaded the implementation of an automated sales system which reduced order processing time by 15%.
- Streamlined the inventory management process to ensure accurate stock levels at all times while reducing costs associated with re-ordering products by 10%.
- Evaluated current processes for areas of improvement, identified new opportunities for growth and developed strategies to enhance overall productivity levels across the retail floor team by 28%.
- Negotiated sales contracts with clients, resulting in a 10% increase in revenue from new customers.
- Assisted over 150 sales transactions per day at the retail store and successfully upsold additional items to each customer; increased total monthly sales by $6,000.
- Presented product features and benefits to potential customers for over 20 different products every week; generated more than 100 leads for future business opportunities within 2 months of starting employment.
- Recorded client information accurately into inventory management system to ensure accurate tracking of orders & deliveries and reduce order processing time by 25%.
- Substantially improved customer satisfaction rates through prompt responses to inquiries regarding delivery status, product availability etc.; boosted ratings from 4 stars (average) to 5 stars (excellent).
- Developed and implemented a new customer loyalty program, resulting in an increase of sales volume by 10% and revenue by $2,500.
- Reorganized the product display shelves to optimize floor space usage; reduced clutter and improved overall store aesthetic.
- Introduced promotional activities such as discounts & special offers for students and senior citizens during peak season which led to an additional 5,000 customers being served within 3 months period.
- Proficiently assisted over 100+ customers each day with their purchasing decisions while providing exemplary service at all times; successfully resolved 25+ customer complaints/issues every week without any escalations or refunds requested from management side.
- Formulated innovative ideas on how to improve the online presence of the business through social media platforms leading to increased web traffic of 200 visits per day on average.
- Demonstrated excellent customer service and salesmanship while assisting 150+ customers daily, resulting in an increase of $2,500 in store revenue over the last quarter.
- Achieved a 97% accuracy rate for all transactions processed; successfully managed inventory levels of 50+ products at all times by monitoring stock counts and restocking shelves as necessary.
- Expedited information retrieval from databases to answer customer inquiries on product availability within 10 minutes or less on average per request.
- Managed returns/exchange process efficiently with minimal disruption to cash flow operations; reduced wait time for customers by 15%.
- Independently resolved 75 customer complaints regarding product quality, delivery issues & payment errors with effective solutions that increased overall satisfaction rating by 22%.
- Participated in daily sales operations, managing the checkout process and proactively greeting over 100 customers per day; successfully exceeded monthly sales targets by 8%.
- Assessed customer needs accurately and recommended suitable merchandise based on individual preferences while upselling additional items; increased total average sale value by 20% in 3 months.
- Prepared accurate invoices for all purchases and maintained records of transactions using a Point-of-Sale (POS) system, while also helping to restock shelves with new products as needed.
- Diligently oversaw store security procedures when handling cash payments & credit/debit card transactions, ensuring that no discrepancies occurred during daily reconciliation processes for up to $10K in deposits each shift.
- Advised clients about product features, warranties & returns policies; received 15 positive reviews from satisfied customers within 3 months of employment due to excellent service standards provided.
- Generated $12,000 in retail sales by offering personalized customer service and product recommendations to over 100 customers daily.
- Thoroughly researched complex financial products such as stocks and bonds to advise clients on the best investments for their individual needs; achieved a 95% customer satisfaction rating from feedback surveys.
- Compiled detailed reports of all transactions made throughout each day using advanced software applications like Microsoft Excel; saved up 20 hours of manual data entry time per month due to increased efficiency levels.
- Resolved any customer complaints that arose quickly and professionally, decreasing unhappy clientele rate by 12%.
- Scheduled meetings with potential new clients, conducted presentations about available services offered and maintained strong relationships with existing customers through regular follow-ups, resulting in an increase of 10+ accounts within 3 months.
- Consistently achieved sales targets by upselling products to over 200 customers per month, resulting in a 15% increase in revenues.
- Communicated effectively with clients and colleagues alike to address inquiries, resolve conflicts and ensure customer satisfaction; gained recognition from team leader for excellent interpersonal skills.
- Coordinated the order process of merchandise inventory for restocking purposes on a weekly basis; reduced shipment delivery time by 40%.
- Utilized various marketing techniques (such as email campaigns) to promote product lines and attract new clientele; achieved 300+ leads within 2 months resulting in an expanded customer base of 10%.
3. Skills
The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may be seeking someone who is experienced with customer service, while another may prefer a candidate with knowledge of financial markets.
You should tailor the skills section of your resume to each job you apply for; this will help increase its chances of being selected by an applicant tracking system (ATS). These computer programs are used to scan resumes for certain keywords and characteristics before passing them on to a human.
In addition, it’s important that you elaborate on these essential skills in other areas such as the summary or experience section.
Below is a list of common skills & terms:
- Cash Handling
- Data Entry
- Market Research
- Merchandising
- Point of Sale Systems
- Product Knowledge
- Sales Techniques
- Upselling
4. Education
Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no work experience, mention your education below your resume objective. However, if you have significant work experience to showcase, omitting the education section is perfectly fine.
If an education section is included, try to highlight courses or subjects that relate directly to the registered sales assistant role you are applying for.
Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications are a great way to demonstrate your knowledge and proficiency in a certain field. They can also help you stand out from other applicants, as they show that you have been tested by an authoritative body and are officially certified in the skill or area of expertise required for the job.
If you possess any certifications related to the position, make sure to include them on your resume so potential employers can see how qualified you are for the role.
Series 7 Exam
Financial Industry Regulatory Authority (FINRA)
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Jaeden Veum, this would be Jaeden-Veum-resume.pdf or Jaeden-Veum-resume.docx.
7. Cover Letter
Submitting a cover letter with your resume is a great way to make an impact and show potential employers that you are serious about the role. It should be 2-4 paragraphs long and provide more detailed information than what’s included in your resume.
Cover letters allow you to explain why you’re the best candidate for the job, as well as demonstrate how well you match up with their company culture and values. They also give recruiters a better glimpse of who you are beyond just qualifications on paper.
Below is an example cover letter:
Dear Tremaine,
I am writing to apply for the Registered Sales Assistant position at XYZ Investment Firm. With five years of experience working as a sales assistant and registered representative in the financial industry, I have the skills and knowledge needed to be successful in this role.
In my current position, I provide administrative support to a team of eight investment professionals. My duties include maintaining client records, preparing marketing materials, scheduling appointments, and handling customer inquiries. I also place trades and process transactions for clients when requested. Through my work experiences, I have developed strong attention to detail and excellent time management skills.
I am knowledgeable about FINRA regulations and compliance requirements related to the securities industry. In my previous role at ABC Company, I was responsible for ensuring that all trade tickets were entered correctly into our order management system before they were sent to settlement. This attention to detail helped avoid costly errors and resulted in smoother settlements overall.
I am confident that I can be an asset to your firm as a Registered Sales Assistant and would welcome the opportunity learn more about your products and services. Thank you for your time; I look forward hearing from you soon!
Sincerely,
Jaeden